Last Updated: November 10, 2026
30 Day Returns and Exchanges
Request a return or exchange within 30 calendar days of delivery. We accept eligible change of mind returns as well as damaged, defective, or incorrect products. For change of mind returns, products must be unused, unwashed, complete, and in their original packaging with tags and proof of purchase. Normal wear, misuse, and accidental damage after delivery are not defects.
Personalized products and opened hygiene items are not eligible for change of mind returns. This restriction does not limit your rights when an item is defective, damaged, incorrect, or otherwise covered by law.
How to Return an Item
- Email info@mundodeldeportenj.com with your order number, the item, the reason, and photographs if it arrived damaged or incorrect.
- We respond within 24 hours with return instructions. Contact us before sending your package so we can identify it and confirm the shipping arrangement.
- Pack the item securely and include your order number. Our return address is Mundo Del Deporte, 8201 Bergenline Ave, North Bergen, NJ 07047, United States.
- Use a trackable service and retain your receipt. We inspect returned goods and let you know the outcome.
Exchanges
Follow the same request and return steps within 30 days of delivery and tell us which replacement you want. Exchanges depend on availability. We confirm any price difference before arranging a replacement. If the replacement is unavailable, you may choose an eligible refund. Replacement items are sent after we receive and inspect the returned item.
Return and Exchange Costs
For damaged, defective, or incorrect goods, we cover reasonable return shipping and replacement shipping and provide a prepaid label or agreed reimbursement. For a change of mind, size preference, or customer ordering error, you pay the actual return postage; use a carrier of your choice. We do not charge a restocking fee. Standard shipping for an exchange sent within the United States is free. We will disclose and obtain agreement to any optional paid service before charging it.
Refunds
After receiving and inspecting an eligible return, we process the refund within 1–3 business days. Refunds go to the original payment method. Your bank or card issuer generally takes a further 1–3 business days to post the credit, although actual posting time may vary. We email confirmation when the refund is issued. Contact us if the credit has not appeared after the issuer's stated timeframe. A full eligible refund includes the amount paid for the returned item and applicable taxes; original standard shipping is free.
Order Cancellation
Contact us immediately if you wish to cancel. Orders cancelled before shipment receive a full refund to the original payment method with no handling or cancellation fee. Once an order has shipped, follow our Refunds and Returns Policy. If we cannot fulfill an order, we will notify you and issue a full refund.
Your Legal Rights
This policy does not restrict any non-waivable consumer rights or remedies available under applicable law.
Contact Us
Store Name: Mundo Del Deporte
Address: 8201 Bergenline Ave, North Bergen, NJ 07047, United States
Phone: +1 (917) 420-1341
Email: info@mundodeldeportenj.com
Opening Hours
All times are Eastern Time (America/New_York).
Monday–Thursday: 11 AM–8 PM
Friday: 11 AM–9 PM
Saturday: 10 AM–10 PM
Sunday: 10 AM–8 PM
Holiday hours may vary.
Response Time: We respond within 24 hours. Include your order number when contacting us about an order.